Refund policy
Last updated: October 19, 2026
At ReadVero, we want you to feel confident about your purchase. Please read this policy before buying one of our digital products.
Digital Products
ReadVero sells digital products, including The AI Scam Defense Guide, an 80-page PDF guide designed to help readers recognize AI-powered scams, deepfakes, voice cloning, phishing, fake websites, and other online threats.
All products are delivered digitally. No physical item will be shipped to your address.
Refunds and Cancellations
Because our products are digital and may be accessed immediately after purchase, all sales are generally final once the digital product has been delivered or made available for download.
However, we understand that problems can happen. If you purchased the wrong product by mistake, were charged more than once, cannot access your download, or received a file that is defective or materially different from its description, please contact us so we can review the situation and help resolve it.
Where appropriate, we may provide a replacement download or issue a refund.
Nothing in this policy limits any refund, cancellation, or other rights you may have under applicable law.
Download and Access Issues
If you have paid for a product but have not received your download or cannot open the file, please contact us. We will work with you to restore access or provide another suitable solution.
Before contacting us, please check your email inbox, spam folder, and junk folder for your order confirmation or download link.
Duplicate Payments
If you believe you have been charged more than once for the same order, contact us with your order details. We will review the transactions and correct any confirmed duplicate charge.
How to Contact Us
For refund requests, download problems, or questions about this policy, please contact us through the contact page on our website.
Please include your order number and the email address used at checkout so we can locate your purchase and assist you.
We aim to respond as soon as reasonably possible.
Policy Updates
We may update this policy from time to time. Any changes will be published on this page with the revised date.
Thank you for choosing ReadVero.